You can now sort out workstation-related discomfort over the phone

Following a successful trial period, our simple and convenient new DSE telephone consultation is now available to book.

Musculoskeletal discomfort can be triggered by the smallest of things. A misplaced keyboard, computer monitors set too low or high, a chair without adequate back support. Our bodies are remarkably resilient and good at telling us what they need - but most of us are equally good at ignoring these signals.

In many cases workstation discomfort can be alleviated with a few simple tweaks to posture, equipment and positioning. Our new DSE telephone consultation is designed to identify these potential tweaks and offer practical solutions to help solve whatever problem the user has reported.

Who is the DSE Telephone Consultation for?

This consultation is ideal for any individual who has reported discomfort or pain that may be related to their workstation (or perhaps when an issue has been flagged up in a DSE compliant assessment).

The phone consultation is particularly suited to home workers or those working in remote locations as it reduces the wait time and means solutions can be found almost immediately.

How does the DSE Telephone Consultation work?

  • Book consultation
  • Agree appointment time
  • Take photographs and measurements (you'll find clear instructions on the form we send you)
  • Receive phone consultation (no more than 30 minutes)
  • Receive report (to include findings and recommendations)

Who carries out the consultation?

We have a dedicated team of qualified DSE assessors all with backgrounds in physiology who carry out the phone consultations.

How much does the DSE Telephone Consultation cost?

The entire service costs just £50 +vat.

How do I book?

Simply head over to our DSE Telephone Consultation page, fill out the short referral form, complete the purchase and we will get back to you as soon as possible to set up your appointment. It's as simple as that!

Our DSE Telephone Consultation is a fast and convenient way to advise employees on workstation set-up and find simple solutions to reported problems. For more specialist, complex cases we will always recommend a face-to-face assessment. You can browse all of the DSE assessments we offer here.